dokun

QR + Apple Wallet

Loyalty card for spas and massage studios

Your customers come to relax, so don't bother them with a card. They scan the QR, and it's in Wallet.

7 days free with every feature on. No card details needed. Print-ready QR table cards and posters included.

This is how the card looks on your customer's phone.

Live demo

Try it yourself on your phone

Pick your sector, add the card to Wallet, stamp it at the till. Exactly the real flow.

  1. Scan
  2. Stamp
  3. Reward

Step 1: the customer scans the table QR with the camera, the card lands in Wallet.

Point the camera at the QR on the table

What you get

  1. 01

    Reward session packages

    Stamps left and the next reward are always on the customer's phone.

  2. 02

    Looks the part

    Calm, spa-friendly templates are ready to go.

  3. 03

    Win back lapsed customers

    Customers who haven't come in a long time get an offer automatically.

How do you set up a loyalty program in a spa or massage studio?

Spa customers come rarely but spend a lot: a massage once a month, a treatment package once a season. A 10-stamp card does not work here. You need a short stamp card, a points card or a tier card that shows a reward after only a few visits. Below you will find the target, campaigns and a calm flow at reception.

How many sessions for a reward?

A customer who comes once a month needs almost a year to fill a 10-stamp card, and nobody waits that long. Set the target so there are at least two rewards a year.

Example (all numbers are examples only): a 60-minute massage costs ₺2,500. Give one stamp per session, a free face mask at the 3rd and a free 30-minute massage at the 6th. A monthly customer sees two rewards in six months. If you sell session packages, the same logic applies: a customer who finishes a 5-session package sees the next halfway reward on the card.

If your menu is wide (hammam, massage, facials), a points card is fairer. If you want to highlight regulars, set up a tier card with Silver and Gold. Work out the cost in the ROI guide.

Campaign ideas for spas

  • Gift sessions and refer a friend: a customer who books a couples massage or comes with a friend gets a bonus stamp, the newcomer a welcome bonus. New spa customers often come through a recommendation.
  • Birthday: a free aromatherapy upgrade for anyone who visits in their birthday month. The birthday bonus runs automatically.
  • Quiet-day campaign: double stamps on weekday lunchtimes. Weekends are full anyway.
  • Win-back: a customer who has not come in for two months gets one line on the lock screen ("Treat yourself to a break, your stamps are still on your card").
  • Seasonal news: send a new offer such as a winter care package, scheduled, only to customers who opted in to messages. Automated campaigns, bonuses and scheduling are in the Growth and Pro plans.

The flow at reception

In a spa, the conversation at the desk should be short and quiet. Customers add the card before the session, while they wait for their herbal tea. On the way out, reception scans the card's QR, and that is it.

  1. Put the QR table card at reception and a small sticker in the relaxation area. Not in the changing room: nobody has a phone in hand there.
  2. Give reception one line: "Add the card to your Wallet and 30 minutes of your 6th session are on us."
  3. Open a separate staff account for each therapist and receptionist. The dashboard shows who gave how many stamps.
  4. After the session the customer can give 1–5 stars. With a low rating they can send you a private message, and you sort it out there.

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Pricing

Clear pricing, per location

Try free for 7 days, no card details needed. No commission, no hidden fees. Cancel any time.

Starter

One shop, your first loyalty program.

₺333/mo

per location · Billed yearly: ₺3,990

  • 1 location, 2 staff
  • Stamp or points card, basic templates
  • Manual campaigns and coupons to everyone / opted-in (5 a month)
  • Print-ready QR kit
  • Basic reports
Try free for 7 days
Most popular

Growth

The full kit for growing businesses.

₺666/mo

per location · Billed yearly: ₺7,990

  • 3 locations, 10 staff
  • Automatic campaigns: win-back, at-risk, next-visit coupon
  • Refer a friend; birthday, welcome and streak bonuses; double stamp days
  • Segmented and scheduled campaigns, tier/segment coupons (30 a month)
  • Logo, all templates, Wallet notifications, feedback and Google review loop
  • Session packs, memberships and prepaid balance cards: load packs, extend, top up
Try free for 7 days

Pro

Multi-branch setups and integrations.

₺1,249/mo

per location · Billed yearly: ₺14,990

  • Everything in Growth
  • 20 locations, 50 staff
  • Unlimited campaigns
  • API and webhooks
  • Custom colors and cover image
Try free for 7 days

Your first print pack is on us, shipping included (paid plans): 5 laminated table cards, 1 A4 poster, 2 stickers.

Automations (automatic campaigns, refer a friend, bonuses, segments and scheduling) are in Growth and Pro.

Using session pack, membership and prepaid balance cards (session use, check-in, payment) works on every plan; loading packs, extending memberships and topping up balances are in Growth and Pro.

FAQ

Frequently asked

Can I set up gift sessions?

Yes. Set it up as a reward or as a free-item coupon.

Does it work in a hotel spa?

Yes. Just put the QR at reception.

Should a customer on a session package get a stamp every session?

You choose. If the package is already discounted, give one stamp for the whole package. If you want them to buy the package again, stamp every session, so they see a close reward when the package ends.

My customers only come a few times a year. Won't they forget the card?

The card sits in Wallet on their phone and does not get lost like paper. Give stamps a long expiry such as 12 months so occasional customers lose nothing, and send a win-back message to anyone who has been away for two or three months. See how the card looks in Wallet in the Apple Wallet guide, and points card examples for beauty services on the hair and beauty salon page.

Does my customer need to download an app?

No. The customer scans the QR with the phone camera and the card is added straight to Apple Wallet. On Android it opens as a saveable page in the browser.

Does it work on iPhone and Android?

On iPhone the card goes into Apple Wallet. On Android it works as a saveable browser page (stamping by QR is the same). On both, the phone's own camera reads the QR.

Set up today, stamp the first card tomorrow.

Open your account, design your card, print your QR and put it on the table.

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